Shipping policy
Shipping policy
Shipping & Return Policy
At Naturtint, we are committed to providing you with a seamless shopping experience. Below are the details of our shipping and return policy:
Shipping Policy:
- Order Processing: All orders placed before 3:00 PM (IST) on a business day will be processed and shipped on the same day. Orders placed after 3:00 PM (IST) will be processed and shipped on the next business day.
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Delivery Time:
- Mumbai: Shipped and delivered the same day.
- Tier 1 & tier 2 Cities: 1-2 business days.
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Rest of India: 3-5 business days.
- Shipping Charges: Shipping charges, if applicable, will be calculated at checkout based on your location and the weight of your order.
Return Policy:
- Return Window: We offer a 15-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may return the product within this period for a refund or exchange.
- Eligibility: Returned items must be in their original condition, unused, and in the original packaging. Please note that we do not accept returns of opened or used products for hygiene reasons.
- Return Process: To initiate a return, please contact our customer care team at care@naturtint.in with your order details. Our team will guide you through the return process.
For further assistance or inquiries, please feel free to reach out to us at care@naturtint.in.
*Please note: The 15-day return policy is subject to the terms and conditions outlined above. Shipping charges for returns may apply unless the product received is damaged or incorrect.
