Shipping policy

Shipping policy

Shipping & Return Policy

At Naturtint, we are committed to providing you with a seamless shopping experience. Below are the details of our shipping and return policy:

Shipping Policy:

  • Order Processing: All orders placed before 3:00 PM (IST) on a business day will be processed and shipped on the same day. Orders placed after 3:00 PM (IST) will be processed and shipped on the next business day.
  • Delivery Time:
    • Mumbai: Shipped and delivered the same day.
    • Tier 1 & tier 2 Cities: 1-2 business days.
    • Rest of India: 3-5 business days.
  • Shipping Charges: Shipping charges, if applicable, will be calculated at checkout based on your location and the weight of your order.

Return Policy:

  • Return Window: We offer a 15-day return policy from the date of delivery. If you are not completely satisfied with your purchase, you may return the product within this period for a refund or exchange.
  • Eligibility: Returned items must be in their original condition, unused, and in the original packaging. Please note that we do not accept returns of opened or used products for hygiene reasons.
  • Return Process: To initiate a return, please contact our customer care team at care@naturtint.in with your order details. Our team will guide you through the return process.

For further assistance or inquiries, please feel free to reach out to us at care@naturtint.in.

*Please note: The 15-day return policy is subject to the terms and conditions outlined above. Shipping charges for returns may apply unless the product received is damaged or incorrect.